Privacy Policy

Last updated: November 11, 2026

Born Written is a Zelo Goods product operated by LIGHTMERE LLC, a United States company (“Born Written”, “we”, “us”). This policy explains what we collect when you use this website, draw your free chart or buy a book, and what we do with it.

What we collect

• Your answers. First name, date of birth, who the book is for, your relationship status, what has been on your mind and whether you have children or grandchildren, and the same name and date of birth for anyone you buy a book for. We use them to draw the chart and write the book.
• Your email address, if you give it to us in the quiz or at checkout.
• Purchase details. Payments are processed by Stripe. We receive your name, email, billing country and postal code and the amount paid. We never see or store your full card number.
• Basic usage data, such as browser type, pages visited and the website or ad that brought you here.

How we use it

• To draw your chart and write and show your book.
• To process your payment and handle refunds under our 30 day promise.
• To answer your questions about your order.
• To measure and improve our advertising and our website.

We do not sell your personal information. Your answers are stored with your order at Stripe so your private book page can be opened again; we do not keep a separate database of them.

Advertising and cookies

We use the Meta Pixel and the Meta Conversions API to learn which of our ads lead to visits and purchases. They use cookies and similar technology and share limited information with Meta Platforms, Inc.: the page visited, whether you started a checkout or completed a purchase, the purchase amount and, for purchases, a scrambled (hashed) version of your email and billing details so the purchase can be matched to an ad. We do not share your answers or your date of birth with Meta or any other advertising company.

You can control ad personalization in your Facebook and Instagram ad settings, at aboutads.info/choices, and by blocking or deleting cookies in your browser.

Who we share it with

Only the service providers we need to run Born Written: Stripe (payments), Netlify (website hosting), Google (email) and Meta (advertising measurement, as described above). Each of them handles data under its own privacy terms. We may also disclose information if the law requires it.

How long we keep it

We keep order information for as long as we need it to keep your book available, honor refunds and meet tax and accounting rules. You can ask us to delete your information at any time.

Your choices and rights

You can ask us what information we hold about you, ask us to correct or delete it, or opt out of any marketing email. Depending on where you live (for example, California), you may have additional rights under local law. Write to lightmerehelp@gmail.com and we will answer within 30 days.

Children

Born Written is made for adults. You can buy a book about a child, but we do not knowingly collect information from anyone under 18 who uses the site.

Changes and contact

If we change this policy, we will update the date at the top of this page. Questions: lightmerehelp@gmail.com.